5 Reasons Why Planners Use CVB & Destination Apps

A wide open space of opportunity greets every planner at the beginning of the group event planning process. One of the biggest decisions is choosing the destination--an overwhelming task with many roads to choose from. Planners rely heavily on smartphones to keep informed and connected. Apps have...read more

3 Things to Understand about Planners Using the Supplier Network

Your day-to-day actions in Cvent may include submitting some proposals, turning down some RFPs, and maybe updating your profile….but did you ever think of the other side? Planners from across the globe use the Supplier Network to hunt down that perfect venue. To ensure you’re not getting overlooked,...read more

Reach Today's Travelers With These 10 Facebook Commandments - Part 1

Take one look at an average hotel’s Facebook page, and you’ll see a lot of sins – social media sins – being committed. Talking too much about your property. Posting irrelevant pictures or videos of cute cats. Continuously pushing room packages. Talking "salesy" and corporate-like. Including too long...read more

Group Business Marketing Best Practice Tip - Spice up Your Profile with Recent Renovations

It must be renovation season! Many of my recent conversations with clients surround the topic of renovations, and the question-how can I advertise this on our profile? While we frequently discuss how to maximize all Cvent profile features, specifically utilizing your profile to highlight a current...read more

The Planner Perspective: Was that "No" a "Maybe?"

The Convention Industry Council has spent considerable time, research and effort defining and recording industry communication in the meetings and events industry so that we operate on the same page, avoid mistakes and continue to grow our business. But one word not included in the CIC Glossary...read more

Will Email Marketing Have a Brighter Future Than Social Media?

It’s ridiculously loud out there. I’m referring to your social media accounts. Your newsfeed, Twitter feed, snapchat, pins, and Instagram are booming with information to be consumed.  For awhile during the “social media boom,” companies were beginning to think consumers didn’t want to be bothered by...read more

Group Business Marketing Best Practice Tip - Sharing is Caring: 3 Tips for Multi-Property Response

The eRFP is your bread and butter. Service with a smile, you breeze through the proposal process with no problem. You’ve attended our public trainings and know what the planner wants to hear. But if you oversee several properties in your area, do you know our insider tricks for multi-property...read more

Less Facebook Engagement, Every Brand’s Current Sorrow

You may have noticed that your hotel’s Facebook engagement numbers are dropping off. I’m here to let you know that you aren’t alone. Hotel marketing managers everywhere are panicked about the slowing fan engagement.    Recent changes to Facebook’s algorithm means that less than 4% of your fans will...read more

What Do Meeting Planners Really Want? The Mental Triggers That Get Them to Book - Part 2

In my last post, I explored what meeting planners really want and how to use those mental triggers to influence their purchasing decisions and increase group bookings at hotels. Here are four more to add to your hotel marketing strategies and arsenal of secret marketing weapons: Meeting Planners...read more

What Do Meeting Planners Really Want? The Mental Triggers That Get Them to Book - Part 1

What really drives a meeting planner to book? The same mental triggers that drive any person’s actions, especially the decision to purchase. The key to increasing group bookings at hotels is first knowing how to influence and understand your clients, then using those mental triggers within your own...read more

Group Business Marketing Best Practice Tip: Work in Tandem with Your CVB, and Reap the Benefits!

In my experience with Convention and Visitors Bureaus (CVBs), I have learned the importance of keeping them involved in the proposal process because of the insight they can provide and the benefits they have to offer to the planner.  Including CVBs in your normal proposal creation process is easy to...read more

How to Lean-In and Lead Change at Your Hotel or Resort

Every time that I sign into LinkedIn, it seems that there's another article about accepting change. Don’t let change happen to you or get on board with change now, the headlines read. Well, it is true - it’s important to be a change influencer. Hoteliers who aren’t making changes within the hotel...read more

What Travel Editors Love and Hate to Find in Your Press Releases

Crafting a well-written press release for your hotel, meeting venue or destination doesn’t require a degree in Journalism or Public Relations. What IS absolutely essential is news about your company that is worth touting. A press release without a news worthy subject (that’s relevant to the...read more

Men vs. Women: How “Emotional” Is Booking a Venue?

About forty years ago, there was a common misconception and belief about gender differences in purchasing decisions. People believed men and women didn’t have the same rational, emotional and relational motives, but it’s been proven wrong. The truth is that men and women have varying motives based...read more

Sizzlin' Hot Summer Series! Graduate to Higher Revenue!

Students' mass exodus from their schools is a telltale sign that summer is fast approaching, and time for a vacation from the tired and stuffy. Cvent's Sizzlin' Hot Summer Series! provides tips on making the most of summer revenue opportunities, from leveraging the pool, family reunions, nights...read more

3 Design Concepts That Attract Group Travel

Every group has a personality and beyond that, so does every event and venue. To land business that works well within the brand and design of your hotel, incorporate tips from T&L Magazine's selection of Best Designs in Travel. Choose design concepts that will build upon your physical, and...read more

5 Habits of The Most Productive & Successful NSO Managers

It isn’t always sales and a drive to success that makes you successful. The most successful national sales managers are interested in building relationships both internally and externally. They are determined to be well known and liked by their colleagues and industry professionals which is...read more

Walk this Way! Advertise Convention Centers by their Walkability Scores

Urban Planner Jeff Speck recently wrote a book entitled, "WALKABLE CITY: How Downtown Can Save America, One Step at a Time" of which he encapsulated his ideas on how walkable cities can assist in the economic viability of a downtown area and provide public health of its residents and travelers. Last...read more
10 Ways to Win More Group Business
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