Run with the Big Dogs: Business Strategies from Hospitality & Travel Tech Titans

Day two of Cvent CONNECT concluded with three of the hospitality and travel industry's rising "tech titans" appearing together on one stage. Top executives from HotelTonight, Skyscanner, and nSight spoke about key trends and major topics affecting the future of technology, hospitality, and the...read more

Cvent CONNECT Welcomes Airbnb's Chip Conley

On day two of Cvent CONNECT, Kevin Fliess, VP of Product Marketing, stood in front of a full room of hotel professionals to introduce Chip Conley, Head of Global Hospitality and Strategy at Airbnb. Chip has spent over 25 years orchestrating the success of boutique hotels and has shared his marketing...read more

Hospitality Cloud: Welcome to Cvent CONNECT

After a packed first day at Cvent CONNECT, hotel professionals gathered to hear Cvent's Co-Founder & President of Worldwide Sales and Marketing, Chuck Ghoorah, and Senior Vice President of Sales, Bharet Malhotra, speak about the state of group business in the hospitality industry and how venues can...read more

Does Your Digital Strategy Byte: Create a Better Online Marketing Plan

With nearly 600 hospitality brands currently in the global market, what makes yours stand out from the crowd? Steven Seghers and Michael Mustafa from HyperDisk Marketing asked this question after welcoming hotel professionals to their breakout session, Does Your Digital Strategy Byte: Create a...read more

Rules of Attraction: How Content Marketing Captivates the Perfect Audience

The term "content marketing" has recently risen as a buzzword in marketing, but if your organization has a marketing strategy, then you're already implementing content marketing. Ari Kepnes, Lead Content Strategist at Contently, spoke to a packed room of hotel professionals on how content marketing...read more

The Making of a Perfect Hotel Social Media Team

Social media was so simple at the beginning. A Facebook page and a Twitter account were mainly used by hotels with a marketing-savvy staff or a front desk agent who liked to dabble in social media. Then came Pinterest and YouTube, which kept hoteliers pinning and filming away. Instagram and Snapchat...read more

Cvent CONNECT 2016 Presents Chip Conley and Jillian Michaels

Some are born great, and others learn along the way. The amount of time Chip Conley has spent orchestrating the success of boutique hotels for over 25 years leads us to believe that he fits into the former. As Head of Global Hospitality & Strategy at Airbnb, he’s spreading his marketing strategies...read more

Group Business Therapy eBook

In Group Business Therapy, you’ll hear from four hotel professionals who, despite their best efforts, ended last quarter in a slump. Across all properties, group business drastically underperformed. Our eBook examines obstacles each hotelier encountered throughout his or her group sales lifecycle....read more

Top 2016 Hotel Digital Marketing Trends

With its promised flurry of shiny new software, apps, and marketing platforms, 2016 is already an exciting year. Hotel industry giants with big budgets have already gotten a head start on the rest of us, which allows us to see the technology in action and to review their ROI. Here are some of the...read more

The Scoop: Cvent Advocates Hub

There’s a bustling VIP community of enthusiastic hospitality customers eager to share their experiences within the Cvent Advocates Hub. So what better way to show our appreciation than to reward these customers in exactly the way they want? Hotel and event professionals around the world are seizing...read more

Part 3: The Destination Marketing X-Factor

In the third and final part of our Planner Wish List series, we’ll discuss how to attract more meeting and event planners to your venue. In Rachel Andrews’ original post, she stressed the importance of the overall customer (and attendee) experience when choosing and planning a large event. The...read more

Part 2: Helping Planners Search More Efficiently

In her original post, “What Hoteliers Can Learn from Planner Wish Lists,” Cvent Planner Rachel Andrews dished about her top tips for hoteliers looking to increase group business. When working with planners, she recommends hotel professionals make the sourcing and planning process as easy as...read more

Top 10 Breakout Sessions You Won’t Want to Miss at Cvent CONNECT 2016

Cvent CONNECT 2016 is quickly approaching, and we’ve put together an incredible lineup of speakers for our hospitality audience. Our breakout session topics range from emerging group business trends to new marketing tactics and expert planner panels. Keep reading for our list of the ten breakout...read more

Social Selling: Turning Online Conversations into Offline Revenue

Selling is social. Always has been and always will be. However, today social selling has taken on new dimensions and formats. Now we’re tasked with building and maintaining relationships with clients via social media channels, like LinkedIn, Twitter, Facebook, and Instagram. For hotel sales people...read more

Content Marketing: Turning Content into Conversation

Content marketing is the art of narrating a consistent story across all media. Organizations in the hospitality industry have an opportunity to use an engaging content strategy to attract guests before, during, and after their onsite experience. Orchestrating the narration of your company’s story to...read more

3 Ways to Boost Your Group Business Through Planning

  Self-help expert Alan Lakein famously said, “Failing to plan is planning to fail.” This is especially true for hotels when failing to plan could mean thousands of valuable group business dollars left on the table each year. In fact, hoteliers sourced $8 billion in group business through Cvent’s...read more

3 Ways to Boost Your Group Business Through Planning

Self-help expert Alan Lakein famously said, “Failing to plan is planning to fail.” This is especially true for hotels when failing to plan could mean thousands of valuable group business dollars left on the table each year. In fact, hoteliers sourced $8 billion in group business through Cvent’s...read more

How to Make Your Social Media a Lead-Generating Powerhouse in 2016

  Most hoteliers are familiar with social media. Some have dabbled with Facebook, while others have mastered the ability to build engagement and stronger relationships with customers. Unfortunately, both approaches fail to incorporate social media into the property’s sales strategy. It’s important...read more

5 Ways to Strengthen Your Group Business in 2016

Did you know the average national room occupancy hovers around 80%, but meeting space is empty approximately 70% of the time? This indicates a massive opportunity gap for hotels to generate more revenue with group business. Groups and ancillary services account for one quarter of a trillion dollars...read more

Why Lead Scoring Will Be Music to Your Ears in 2016

Curating our office holiday playlist is typically quite time consuming. However, this year our playlist building was simplified thanks to Spotify. Gone are the days of sifting through cheesy holiday songs thanks to Spotify’s amazing pre-built playlists and holiday radio stations. For hotels,...read more
10 Ways to Win More Group Business
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