It Takes a Village: Resort Conference Center Fills Big Need in Tiny Town

Hotel conference centers are plentiful in big cities, but what happens when your property is located in what is basically a hamlet, and you're losing out on valuable group business to bigger facilities nearby? In the case of the Osthoff Resort in Elkhart Lake, Wisconsin, a strategic expansion more

Give Thanks for Lead Scoring (And Win Better Group Business)

The family laid out quite the spread this year – buttery mashed potatoes and steaming yams, corn bread and warm rolls, bacon green beans and roasted Brussels sprouts, turkey and glazed ham. And out of the corner of your eye you get a glimpse of the dessert table overloaded with sweet treats more

5 Keys to Get a Handle on Bucket List Destination Marketing

In recent weeks, I read the Huffington Post article, 17 Places You Have to See Before You Die by Yagana Shah. The list includes places dreamed of, our next door neighbors, castles and churches filled with the evidence of our ancestors, cottages close to the earth and memorable places of more

5 Quotes to Inspire Your Hospitality Group Business

This business of hotels is called hospitality and if we had a better handle on what that word meant, we would be stressed more by, "Where are we going to put all of these people!" than by, "How are we ever going to meet our goals?" Below are some of my favorite quotes that clearly define more

4 Exercises to Build Group Business Off Peak

Though a predetermined vacation week puts me in the middle of an ocean during peak cruising time, I truly enjoy traveling during less popular (and populated) dates and as a planner I booked many events during shoulder season. Depending on your hotel’s location, you may be heading into that time more

What Venue Sourcing Criteria Do Hotels Have Control Over?

With the meetings and conventions industry generating a healthy $117 billion per year, it’s no wonder that hotels and venues across the globe are fighting for ways to differentiate themselves from the pack to snag more of that business. While many factors can impact a planners booking decision, more

How Independent Hotels Can Step Up Their Game Against a Big Brand Neighbor

Like it or not, if you’re an independent or boutique hotel, you will have to compete with big brands with larger staff and massive hotel marketing budgets. Whether it’s a Sheraton, Hyatt, Marriott, or Best Western, you’re bound to battle with hotel brands that are larger than life. It may seem more

6 Tips on Establishing Your Hotel as the Heart of the Group Business Networking Scene

The real business at a meeting or conference is the business happening in, around and after the meeting! Years of professional business networking traditionally includes the usual suspects: Membership  meetings of industry associations... Industry trade shows and; Other invitation-only events. more

Tricks or Leads? How Lead Scoring Can Help You Avoid Spooky Sales Numbers

  “Leads are like a box of chocolates, you never know what you’re gonna get.”— Forrest Gump Okay, took a little creative liberty there with the quote from the Tom Hanks movie. But it does apply in this situation. Forrest always grabbed whatever and dealt with the aftermath. With more

5 Criteria to Help Prioritize Your Group Business Leads

This is one of the best eras to be a hotel group sales manager. With the influx of leads via eRFPs from group intermediaries and the continued growth of group business, group sales managers have the opportunity to book a wider range of meetings and events than ever before. However, as leads more

Quick Tips for Those New to Booking Hotel Group Business

Of course, it’s no news flash that groups are coveted, lucrative business for hotels and venues. They simultaneously book hundreds of room nights. Their attendees spend money on your ancillary products for the duration of their stay. And, they stick around before or after the meeting to explore more

4 Exciting Forecasted Trends of 2016 & Advice on Working with Group Planners!

2016 promises to be exciting with the Summer Olympics in Rio, and the Presidential Race in our living rooms (and in our pockets) from now until next November. Meetings and events are also back in the news with a changing landscape that includes increased group business and a shift in control more

Must-Have Hotel Group Business Marketing Tools to Outdo Your Comp Set

Before you book business with a meeting planner, you first have to catch their eye. So, when it comes to putting together your marketing materials for group business, you can never get too creative. These FREE – or almost free – tools, as recommended by tech marketing speaker Beth Ziesenis, more

No Debate! 10 Trendy Ideas To Make Your CVB the Number One Destination Candidate!

There is no debate... Group planners want experiences that are trending, interesting and impactful. With the presidential election just 14 months away, the race for the top seat is trending, definitely one of the most interesting in decades and as a result, more impactful. As a CVB, leverage more

Be a Hero to The Non-Traditional Planner By Sharing These Event Tech Tools

Event technology is changing the way your clients are holding meetings. Startups addressing all aspects of an event are improving the attendee experience, making things smoother for planners, and reaping meetings with more profits overall.  Plus, knowing what meeting planners are loving right more

3 Ways to Boost Your Group Business Through Planning

  Self-help expert Alan Lakein famously said, “Failing to plan is planning to fail.” This is especially true for hotels when failing to plan could mean thousands of valuable group business dollars left on the table each year. In fact, hoteliers sourced $8 billion in group business through Cvent’ more

Don’t Wait for the Request: Win More Group Business with Cvent’s RFP Showcase

In today’s traditional sourcing landscape, there is an element of “don’t call us we’ll call you” experienced by venues and hotels. This sense of futility is mostly owed to the fact that, as a supplier, you can’t submit proposals that were not requested from you. It’s like being absent the more

5 Ways Sales Managers Ruin Potential Group & Wedding Business

  As a marketing strategist, I’ve always been on the sales side of group business and a part of a sales team. I recently grabbed a seat on the other side of the table when I started planning my wedding. In the course of two months, I’ve looked heavily at two domestic wedding destinations. more

Pros & Cons of Piggy-Backing Events at Your Hotel

We emerged from the recession and a period of slow growth as a stronger industry, resourcefully trimming costs and still accomplishing the delivery of fantastic meetings. One of the ways that organizations facilitate the continuation of booking group meetings is to work within a budget. more

How to Win Millennials Travelers Back from Airbnb

In just a few short years, Airbnb, VRBO and other homeshare services have become serious contenders in the competition for hospitality dollars--- game changers in a game where they get to play by their own rules. What started out as a lower cost alternative to traditional hospitality options more
10 Ways to Win More Group Business
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