What's New

The Top 5 Emerging Hospitality Marketing Trends of 2014
What’s driving guest loyalty today? Which trends are gaining more and more leverage in the hospitality industry and in hotel marketing? What will help you increase hotel group bookings? For the...Read More >
Planner PR 101: How to Turn Their (and Your) Nightmare Around
Remember the horror flick, "I Know What You Did Last Summer", where those who made a less than optimum choice are repeatedly haunted by the mistake they made? With much lesser offenses, good hotels...Read More >
How Heightened Emotions Bring Higher Hotel Revenues
When it comes to driving return visits and word-of-mouth (or word-of-mouse) hotel marketing, emotions matter. In fact, more than 70% of your guests’ experience depends on you meeting their emotional...Read More >
"Suite Talking" Software Companies Heat Up the Hotel Market
We've come a long way since the big reveal of Sheraton's Reservatron in 1958, the industry's first automated electronic reservation system. Quickly fleeting are the days of buying a hotel software...Read More >
Secrets to Filling Rooms During Your Slow Periods
It’s both dreadful and inevitable.  Whether you’re a boutique property, an upscale resort, or anywhere in between, all hotels endure days, weeks, months when vacancies outnumber occupancies. Every...Read More >
10 Ways to Win More Group Business

What's New

The Top 5 Emerging Hospitality Marketing Trends of 2014
What’s driving guest loyalty today? Which trends are gaining more and more leverage in the hospitality industry and in hotel marketing? What will help you increase hotel group bookings? For the answers, let’s turn to our friends across the pond....
Planner PR 101: How to Turn Their (and Your) Nightmare Around
Remember the horror flick, "I Know What You Did Last Summer", where those who made a less than optimum choice are repeatedly haunted by the mistake they made? With much lesser offenses, good hotels have ocassional faux pas because they're run by...
How Heightened Emotions Bring Higher Hotel Revenues
When it comes to driving return visits and word-of-mouth (or word-of-mouse) hotel marketing, emotions matter. In fact, more than 70% of your guests’ experience depends on you meeting their emotional needs. How you and your staff make them feel is...
The Top 5 Emerging Hospitality Marketing Trends of 2014
What’s driving guest loyalty today? Which trends are gaining more and more leverage in the hospitality industry and in hotel marketing? What will help you increase hotel group bookings? For the answers, let’s turn to our friends across the pond....
Planner PR 101: How to Turn Their (and Your) Nightmare Around
Remember the horror flick, "I Know What You Did Last Summer", where those who made a less than optimum choice are repeatedly haunted by the mistake they made? With much lesser offenses, good hotels have ocassional faux pas because they're run by...
How Heightened Emotions Bring Higher Hotel Revenues
When it comes to driving return visits and word-of-mouth (or word-of-mouse) hotel marketing, emotions matter. In fact, more than 70% of your guests’ experience depends on you meeting their emotional needs. How you and your staff make them feel is...
"Suite Talking" Software Companies Heat Up the Hotel Market
We've come a long way since the big reveal of Sheraton's Reservatron in 1958, the industry's first automated electronic reservation system. Quickly fleeting are the days of buying a hotel software product that is narrow in application. In his...
Secrets to Filling Rooms During Your Slow Periods
It’s both dreadful and inevitable.  Whether you’re a boutique property, an upscale resort, or anywhere in between, all hotels endure days, weeks, months when vacancies outnumber occupancies. Every hotel or resort has a slow period, an off-season when...
The Must-Have Hotel Amenities to Win Guests' Hearts
It’s the little things that matter – especially to our hotel guests, meeting planners, and event attendees who come from near and far to stay with us and experience our property. So, what’s behind pulling off legendary customer service and review...

Industry Categories

Subscribe to our Monthly Newsletter